Shervin Talieh

Shervin Talieh

  • 10 posts

Shifting the spotlight at 5

Shervin Talieh

Beyond CSAT and NPS

Shervin Talieh

You’re already becoming less successful…because success makes you less teachable

Shervin Talieh

From NWA to MIT

Shervin Talieh

You don’t have a time-management problem. You have an “I don’t give a shit” problem.

Shervin Talieh
Customer Experience

Providing A Delightful Phone Experience

Shervin Talieh

My Prediction for Lyft

Shervin Talieh

Why (Most) Outsourcing Programs Fail

Shervin Talieh

Know the value of “no!”

Shervin Talieh

Trade Shows Are for Suckers (not startups)

Shervin Talieh